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With the Facebook Connect License, the APM can be configured to allow a customer to access images from an iPhone or other Apple device. The list of supported devices may be found at the end of this article.

In order for the device to work, the APM needs to have the license for Facebook Connect enabled as well as the option to "Enable Apple iOS detection", which is configured in the Devices section of the Setup Wizard.

Steps to access an Apple Device

  1. Make sure that the device does not have the screen locked. If the screen is locked, then unlock it before connecting.
  2. Connect the device to the APM via USB cable.
  3. Once Windows identifies it (normally indicated by a sound), the APM should detect the device and allow for ordering in the normal order process.

Supported Devices

  • iPhone 3G
  • iPhone 3GS
  • iPhone 4
  • iPhone 4GS
  • iPhone 5
  • iPad
  • iPad 2
  • iPod Touch (3rd & 4th generation)

Tips & Tricks from the Field

  • Cheap cords do not work well. Spend the extra and get a real cord from Apple. Or get a $19 cord from Radioshack- they now sell a $1 warranty for the cord.
  • Make sure the phone does not have a lock code. If it does, the phone must be unlocked before connecting
  • Have the phone on the main screen, do not open the photos app

To Connect:

  1. Click the screen on kiosk to get started
  2. Make sure the phone is unlocked and at main screen
  3. Plug in usb into kiosk
  4. Plug into phone
  5. Listen for the usb chime
  6. Listen for the iphone chime

The photos load slower because the software uploads all the photos before taking you to the ordering screen while on memory cards it takes you to the ordering screen then loads the photos.

Recognized Images from an Apple Device

Only photos taken on the device (in the “Camera Roll”) are accessible.

Related Info

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