Below you will find some plain-text samples of automatic customer emails, complete with macros, that can be edited and enabled in Lab 50. Feel free to copy and paste from this page, but remember to edit each message before enabling it to ensure that all the information in the email is accurate for your store.
Event: Order Received
Subject: Your order has been received!
Message body:
Dear {%customer_first_name%} {%customer_last_name%},
Your order no. {%order_number%} has been received by {%dealer_name%} and is currently being processed.
{%order_details%}
Print orders placed before 3pm will be ready for pick-up the same day, while photo gifts and print orders placed after 3pm will be ready the following business day. Please note that you will receive another email when your order is ready for pick-up or has been shipped, depending on the option you chose at checkout.
If you have any problems, please call {%store_phone%}. We are open {%store_hours%}.
Cheers,
{%dealer_name%}
{%store_address%}
{%store_phone%}
{%dealer_email%}
{%dealer_web_site%}
Event: Order Ready for Pickup
Subject: Your online photo lab order is ready to be picked up!
Message body:
Dear {%customer_first_name%} {%customer_last_name%},
{%dealer_name%} is pleased to inform you that your order no. {%order_number%} is ready to be picked up in-store. Our hours are {%store_hours%}.
We thank you for your business and hope you will shop http://studio110.photofinale.comhttp://studio110.photofinale.com again soon!
If you have any questions, please call us at {%store_phone%}.
Cheers,
{%dealer_name%}
{%store_address%}
{%store_phone%}
{%dealer_email%}
{%dealer_web_site%}
Event: Order Shipped
Subject: Your online photo lab order has been shipped
Message body:
Dear {%customer_first_name%} {%customer_last_name%},
Your order number {%order_number%} has been shipped via {%shipping_method%} to:
{%shipping_address%}
Your total of {%order_total%} has been billed to you at
{%billing_address%}.
We thank you for your business and hope that you will shop http://studio110.photofinale.comhttp://studio110.photofinale.com again soon!
If you have any questions, please call us at {%dealer_phone%}.
Cheers,
{%dealer_name%}
5500 Main Street
Washington, DC 20000
{%dealer_phone%}
{%dealer_email%}
{%dealer_web_site%}
Event: Membership Purchase – Web
Subject: Welcome to Studio 110!
Message body:
Dear {%customer_first_name%} {%customer_last_name%},
Congratulations on becoming a {%dealer_name%} member! Our site allows you to store and share your photos with friends and family, and you will gain access to exclusive discounts and promotions. To start you off, we've given you 20 free 4x6 prints just for signing up!
Thank you for becoming a {%dealer_name%} member. Head on over to http://studio110.photofinale.comhttp://studio110.photofinale.com to get started ordering prints and unique photo gifts!
Cheers,
{%dealer_name%}
5500 Main Street
Washington, DC 20000
{%dealer_phone%}
{%dealer_email%}
{%dealer_web_site%}
Event: Membership Purchase – APM only
Subject: Welcome to Studio 110!
Message body:
Dear {%customer_first_name%} {%customer_last_name%},
Congratulations on becoming a {%dealer_name} member! As a member, you will receive exclusive discounts and promotions and access to your uploaded photos whenever you come into {%dealer_name%}. To start you off, we've given you 20 free 4x6 prints just for joining!
Thank you for becoming a {%dealer_name%} member.
Cheers,
{%dealer_name%}
5500 Main Street
Washington, DC 20000
{%dealer_phone%}
{%dealer_email%}
{%dealer_web_site%}
Event: Password Reminder
Subject: Password reminder
Message body:
Thank you for using {%dealer_name%}'s online photo-ordering site.
Your password is '{%password%}'. Write it down somewhere this time!
You can go to http://studio110.photofinale.comhttp://studio110.photofinale.com and login if you need to change it.
If you have any comments, questions or issues, please call us at {%dealer_phone%} or email {%dealer_email%).
Thanks for being a {%dealer_name%} member!
Cheers,
{%dealer_name%}
5500 Main Street
Washington, DC 20000
{%dealer_phone%}
{%dealer_email%}
{%dealer_web_site%}
Event: Share Album
Subject: Album Share
Message body:
From: {%customer_first_name%} {%customer_last_name%}
{%customer_message%}
To view {%customer_first_name%}'s album now click on the link below.
{%album_link%}
{%customer_first_name%} {%customer_last_name%} has uploaded and shared their photos with you using http://studio110.photofinale.comhttp://studio110.photofinale.com! Upload and share your own photos and order prints or create unique photo gifts from the comfort of your home using the site. Members receive special discounts and promotions and you can pick your creations up at {%dealer_name%} or have them shipped to you!
Cheers,
{%dealer_name%}
5500 Main Street
Washington, DC 20000
{%dealer_phone%}
{%dealer_email%}
{%dealer_web_site%}