Overview of the Orders Screen

The Orders screen allows you to centrally manage orders from multiple locations, including local and remote kiosk orders, web orders, and orders from sub accounts. You can customize the order queue, search for orders, view order details, import/export orders, create CD and DVD from the order, print orders, print order invoices, etc.

There are several order status indicators to assist in searching and processing orders, such as:

• Order Filter (A)
• Search Field (B)
• Sorting Link (C)
• Order Details (D)
• Order Actions (E)
• Order Selection (F)
• Status Indicators (G)

Order Filter List and Filter Options (A)

1. You can filter orders using the status indicators on the left panel. There are several types to sort by, which include the following:

Status:

• New: View New orders only
• Exported: View orders exported only
• Printed: View Printed orders only
• Completed: View Completed orders only
• Cancelled: View Cancelled orders only
• All: View all orders

Source:

• Kiosk: kiosk orders only
• Web: web orders only
• All: all orders

Fulfillment:

• Express: Orders from kiosks placed in Fulfillment 1 (Express)
• Pickup: Orders from kiosks placed in Fulfillment 2 (Pickup)
• Mail: Orders from kiosks placed in Fulfillment 3 (Mail)

Account:

• Main Account:
• Sub Account:

2. You can search for orders using the search box in the top, right corner. Entering a product type, customer name, or partial order number will all return a sorted order list.

3. Lastly,