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  • Name: Name of the email to be sent out, such as Order Confirmation or Password Reminder.
  • Description: Description of event, only viewable within Lab 50.
  • Enabled: Make the email active.
  • Deleted: Mark this email message as deleted.
  • Format: Choose the email format to use for messages. Options include Plain Text or HTML.
  • Brand: Used if multiple brands are set for your store. A brand must be selected in order for emails to be sent to customers.
  • Event: Select an event from the drop-down list of events to trigger the email. Options include the following: Order Received, Order Printed, Order Ready for Pickup, Order Shipped, Membership Purchase - Web, Membership Purchase - APM, Membership Expiring, Password Reminder, Share Album, Share My Photos, and Upload Complete.
  • From: Enter the from email in this format:   The Company Name <info@thecompanyhere.com>  (This provides the Descriptive from email name, and the reply-to address from which the message will be marked as sent..  The technical from email address will be customerservice@photofinale.com but will look like whatever you have in place of The Company Name in the user's inbox...  a custom From email can be purchased if desired.)
  • To: Automatically enters the customer email - % customer_email %
  • CC: Select an additional email address to copy on sent messages.
  • BCC: Select an additional email address to blind copy on sent messages.
  • Message Subject and Body: Several messages are pre-loaded for your convenience. You can modify the text by clicking in the appropriate field and adding/removing text as needed.

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