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The Orders screen allows you to centrally manage orders from multiple locations, including local and remote kiosk orders, web orders, and orders from sub accounts. You can customize the order queue, search for orders, view order details, import/export orders, create CD and DVD from the order, print orders, print order invoices, etc.

There are several order status indicators to assist in searching and processing orders, such as:

  • Order Filter (A)
  • Search Field (B)
  • Sorting Link (C)
  • Order Details (D)
  • Order Actions (E)
  • Order Selection (F)
  • Status Indicators (G)

Orders Screen

Filter Options

Order Filter List and Filter Options (A)

1. You can filter orders using the status indicators on the left panel. There are several types to sort by, which include the following:

Status:

  • New: View New orders only
  • Exported: View orders exported only
  • Printed: View Printed orders only
  • Completed: View Completed orders only
  • Cancelled: View Cancelled orders only
  • All: View all orders

Source:

  • Kiosk: kiosk orders only
  • Web: web orders only
  • All: all orders

Fulfillment:

  • Express: Orders from kiosks placed in Fulfillment 1 (Express)
  • Pickup: Orders from kiosks placed in Fulfillment 2 (Pickup)
  • Mail: Orders from kiosks placed in Fulfillment 3 (Mail)

Account:

  • Main Account:
  • Sub Account:

2. You can also use the Filter Options button in the bottom, left corner of the Orders screen to access additional filtering options. These options include:

  • Filtering by Product
  • Filtering by Location
  • Filtering by Order Date and Import Location

Filter by Products

Once you have accessed the Filter Options button, the first tab option displayed is Products.

  1. To filter by product, select whether you would like to start by Including or Excluding certain products.
  2. Next, select the products to include or exclude from display.

This filter is particularly useful if you have multiple copies of Lab 50 running in a single location and have each instance of Lab 50 dedicated to specific products.

Filter by Location

Search Field (B)

You can search for orders using the search box in the top, right corner of the Orders screen. Entering a product type, customer name, or partial order number will all return a sorted order list. For example, you can type in "4x6" to find all orders that contain a 4x6 product. Alternatively, you could type in "Smith" to find any orders that contain Smith as a first or last name.

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