You can make modifications to existing user accounts through the Members tab of Lab 50.
Accessing an Existing Account:
To modify an existing account, search for the account you would like to edit by typing in part of the customer's name or email address, then click on the magnifying glass icon.
Once you have located the account you would like to modify, double-click on the listing to access the member's settings. Under the Product Credits tab, you can add/edit/remove product credits for this particular member account.
**Note: To generate a list of all current members, do a search for an @ symbol, as all user accounts require an email address.
Viewing Account Details:
Once you have found the account you would like to modify, you can double-click on the member to access the member's settings or highlight the account and click the Open the selected member option on the left panel.
Once you are in the account details page, you can perform the following tasks:
- Edit the customer contact information
- Change the start date for a membership plan
- Change the membership plan associated with the customer
- View and/or change the member's login password
- Add product credits to the account
- Modify the credit entry
- Delete the credit entry