In some cases a retailer may have one or more kiosks behind a web proxy that can cause connection issues when a consumer tries to access their Facebook account for accessing images on a kiosk.
To override this there is a setting for any retailer running APM Version 8.2.0.18 or later.
To address this, simply add this setting in the apmconfig_distrohub.xml in C:\APM
Proxy Authorization Override setting for apmconfig_distrohub.xml Before New Entry
Proxy Authorization Override setting for apmconfig_distrohub.xml Before New Entry
<UserWallURL>https://graph.facebook.com/{0}/feed?access_token={1}</UserWallURL>
</DHI_Facebook.dll>
Proxy Authorization Override setting for apmconfig_distrohub.xml After New Entry
Proxy Authorization Override setting for apmconfig_distrohub.xml After New Entry
<UserWallURL>https://graph.facebook.com/{0}/feed?access_token={1}</UserWallURL>
<ProxyAuthorization>false</ProxyAuthorization>
</DHI_Facebook.dll>
Warning
This setting should be added only when absolutely necessary. The reason is Lucidiom, Inc. has its own proxy that communicates with Facebook and is whitelisted by Facebook.
Bypassing Lucidiom, Inc's own proxy with this override method may cause connection issues when using the Facebook Connect service to be denied by Facebook even though it is connecting to Facebook.