Product credits assigned to a member account may be modified by accessing the membership information via the Members tab. Search for the account you would like to edit by typing in part of the customer's name or email address, then click on the magnifying glass icon.
Once you have located the account you would like to modify, double-click on the listing to access the member's settings.
Under the Product Credits tab, you can add/edit/remove product credits for this particular member account. To add product credits, click on the Add button, then browse for the product and enter the credit quantity to add to the account.
For
example, you may want to credit the customer with 1 free 8x10 print. You select the 8x10 product and enter quantity
of 1 and click OK.
The way it works is that the credits will be subtracted as they order prints when they login with their membership.
If a membership includes a pre-set number of product credits, these credits will appear under the member.
Modifying the Credit Entry:
1. Select the entry you want to edit and click on the “Edit” button.
2. Make the changes in price and quantity
3. Click OK
4. Repeat for any other products that need modification.
Deleting the Credit Entry:
1. Select the entry you want to edit and click on the “Remove” button.
2. Make the changes in price and quantity
3. Click OK
4. Repeat for any other products that need modification.