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CustomerName,

If you are receiving Error 0 after adding a new drive to a machine running the APM software or after updating the software version, the drive likely is not being recognized by the software as a burn capable device. To correct this issue, please do the following:

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6. Save any changes you have made to the Devices.def file located in C:\APM, restart the kiosk software, and place a test order to verify the codes are correct and that the kiosk software burns the cdCD.

7. Report the drive name and code you added to get the device working properly. This list gets included with every new APM build, and if you add it to the wiki, we won't have to try and recreate the code should the store call again after adding the same drive to another machine.

Regards,