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Below you will find some plain-text samples of automatic customer emails, complete with macros, that can be edited and enabled in Lab 50.  Feel free to copy and paste from this page, but remember to edit the sample information - shown in \[brackets\] - before enabling the message to ensure that all the information in the email is accurate for your store.

...

Event:

...

Order

...

Received

Subject: Your order has been received!
Message body:

Dear {%customer_first_name%

...

}

...

{%customer_last_name%

...

},

...

Your order no. {%order_number%

...

}

...

has

...

been

...

received

...

by

...

{%dealer_name%

...

}

...

and

...

is

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currently

...

being

...

processed.

...

{%order_details%

...

}

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\[Print orders placed before 3pm will be ready for pick-up the same day, while photo gifts and print orders placed after 3pm will be ready the following business day. Please note that you will receive another email when your order is ready for pick-up or has been shipped, depending on the option you chose at checkout.\]

...

If you have any problems, please call {%store_phone%

...

}.

...

We

...

are

...

open

...

{%store_hours%

...

}.

...

Cheers,

{%dealer_name%

...

}
{%store_address%

...

}
{%store_phone%

...

}

...


{%dealer_email%

...

}

...


{%dealer_web_site%

...

}

Event:

...

Order

...

Ready

...

for

...

Pickup

Subject: Your online photo lab order is ready to be picked up!
Message body:

Dear {%customer_first_name%

...

}

...

{%customer_last_name%

...

},

...

{%dealer_name%

...

}

...

is

...

pleased

...

to

...

inform

...

you

...

that

...

your

...

order

...

no.

...

{%order_number%

...

}

...

is

...

ready

...

to

...

be

...

picked

...

up

...

in-store.

...

Our

...

hours

...

are

...

{%store_hours%

...

}.

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We thank you for your business and hope you will shop \[

...

http://studio110.photofinale.com]

...

 again soon!

If you have any questions, please call us at {%store_phone%

...

}.

...

Cheers,

...


{%dealer_name%

...

}

...


{%store_address%

...

}
{%store_phone%

...

}
{%dealer_email%

...

}
{%dealer_web_site%

...

}

Event: Order Shipped

Subject: Your online photo lab order has been shipped
Message body:

Dear {%customer_first_name%} {%customer_last_name%

...

},

...

Your order number {%order_number%

...

}

...

has

...

been

...

shipped

...

via

...

{%shipping_method%

...

}

...

to:
{

...

%shipping_address%}

Your total of {%order_total%

...

}

...

has

...

been

...

billed

...

to

...

you

...

at
{%billing_address%

...

}.

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We thank you for your business and hope that you will shop \[

...

http://studio110.photofinale.com

...

]

...

again

...

soon

...

!

If you have any questions, please call us at {%dealer_phone%

...

}.

...

Cheers,
{%dealer_name%}

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\[5500 Main Street

...


Washington,

...

DC

...

20000

...

]
{

...

%dealer_phone%}

...


{%dealer_email%}
{%dealer_web_site%

...

}

Event: Membership Purchase – Web

Subject:

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Welcome to \[Studio 110\]\!

...


Message body:

Dear {%customer_first_name%} {%customer_last_name%

...

},

Wiki Markup
Congratulations on becoming a \{%dealer_name%\} member\! Our site allows you to store and share your photos with friends and family, and you will gain access to exclusive discounts and promotions. \[To start you off, we've given you 20 free 4x6 prints just for signing up\!\]

...

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Thank you for becoming a \{%dealer_name%\} member. Head on over to \[

...

http://studio110.photofinale.com]

...

to

...

get

...

started

...

ordering

...

prints

...

and

...

unique

...

photo

...

gifts

...

!

Cheers,

{

...

%dealer_name%}

Wiki Markup
\[5500 Main Street

...


Washington,

...

DC

...

20000

...

]
{%dealer_phone%

...

}

...


{%dealer_email%

...

}

...


{%dealer_web_site%

...

}

Event: Membership Purchase – APM only

Subject:

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Welcome to \[Studio 110\]\{color}

...

\

...

{color:#000000}{*}

...

Message body:*

...

Dear {%customer_first_name%} {%customer_last_name%},

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Congratulations on becoming a \{%dealer_name\} member\!  As a member, you will receive exclusive discounts and promotions and access to your uploaded photos whenever you come into \{%dealer_name%\}. \[To start you off, we've given you 20 free 4x6 prints just for joining\!\]

Thank you for becoming a {%dealer_name%} member.

Cheers,

{%dealer_name%}

Wiki Markup
\[5500 Main Street

Washington, DC 20000]
{%dealer_phone%}
{%dealer_email%}
{%dealer_web_site%}

Event: Password Reminder

Subject: Password reminder
Message body:

Dear {%customer_first_name%},

Thank you for using {%dealer_name%}'s online photo-ordering site.

Your password is '{%password%}'. Write it down somewhere this time!

Wiki Markup
You can go to \[
http://studio110.photofinale.com] and login if you need to change it. If you have any comments, questions or issues, please call us at {%dealer_phone%} or email {%dealer_email%). Thanks for being a {%dealer_name%} member!

Cheers,

{%dealer_name%}

Wiki Markup
\[5500 Main Street

Washington, DC 20000]
{%dealer_phone%}
{%dealer_email%}
{%dealer_web_site%}

Event: Share Album

Subject: Album Share
Message body:

From: {%customer_first_name%} {%customer_last_name%}

{%customer_message%}

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\{%customer_first_name%\} \{%customer_last_name%\} has uploaded and shared their photos with you using \[

...

http://studio110.photofinale.

...

com]! Upload and share your own photos and order prints or create unique photo gifts from the comfort of your home using the site. Members receive special discounts and promotions and you can pick your creations up at {%dealer_name%} or have them shipped to you!

To view {%customer_first_name%

...

}'s

...

album

...

now

...

click

...

on

...

the

...

link

...

below.

...

{%album_link%

...

}

Cheers,

{%dealer_name%}

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\[5500 Main Street

...


Washington,

...

DC

...

20000

...

]
{%dealer_phone%

...

}
{%dealer_email%

...

}
{%dealer_web_site%}

Event: Order Received Detailed (plain text Encoding

Code Block
langhtml

Subject: \}{color}


h4. {color:#000000}{*}Event:*{color} {color:#000000}Order Received Detailed{color}

{color:#000000}{*}Subject:*{color} {color:#000000}Your order has been received\receive!{color}
{color:#000000}{*}Message body:*{color}

{color:#000000}Dear \{%customer_first_name%\} \{%customer_last_name%\},{color}

{color:#000000}Your order no. \{%order_number%\} has been received by \{%dealer_name%\} and is currently being processed.{color}

                                                          UNIT        EXTENDED 
DESCRIPTION                                  QUANTITY       PRICE       PRICE 
-------------------------------------------------------------------------------- 
<order_items> 
{%item_name {width:44; trimming:ellipsecharacter}%} {%item_quantity {width:8; align:right}%} {%item_price {width:11; align:right}%} {%item_total {width:14; align:right}%} 
</order_items> 
-------------------------------------------------------------------------------- 
                                                 Sub Total: {%order_subtotal {align:right; width:18}%} 
                                                  Shipping: {%order_shipping_total {align:right; width:18}%} 
                                                       Tax: {%order_tax {align:right; width:18}%} 
                                                  Discount: {%order_discount {align:right; width:18}%} 
                                               ------------------------------- 
                                                     Total: {%order_total {align:right; width:18}%}

 
{color:#000000}\[Print orders placed before 3pm will be ready for pick-up the same day, while photo gifts and print orders placed after 3pm will be ready the following business day. Please note that you will receive another email when your order is ready for pick-up or has been shipped, depending on the option you chose at checkout.\]{color}

{color:#000000}If you have any problems, please call \{%store_phone%\}.  We are open \{%store_hours%\}.{color}.

{color:#000000}Cheers,{color}

{color:#000000}\{%dealer_name%\}{color}
{color:#000000}\{%store_address%\}{color}
{color:#000000}\{%store_phone%\}{color}
{color:#000000}\{%dealer_email%\}{color}
{color:#000000}\{%dealer_web_site%\}{color}