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A:  We are offering Img.ly tools on the kiosk, and you must be subscribed to the User Enhancement Bundle to see this option on your website (desktop) as well as on the PF Kiosk. There are a ton of add-ons to the web and kiosk included. Have a look at the bundle on this page for all the features and pricing info: https://www.photofinale.com/bundles/  If you'd like to subscribe, you can do it right from that page.


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Q: How does Upload to Kiosk (U2K) work now? (This is the method to transfer photos from your phone to a kiosk that involved going to uploadtokiosk.com, uploading images, getting a code, then entering that into the kiosk to see your photos.)

A:  With the introduction of EasyLink Mobile Upload (the uploader you access via SMS link (if you have the User Enhancements Bundle) or QR code or typing in the new URL that shows under the QR) we have discontinued the U2K code method of wireless photo transfer. We are working to update the app to remove the link. If you previously used the U2K code method as a way to have customers send you images, we recommend that you retrain them to use the website. It's even easier to do that the hassle of a code, and they are required to have an account, which is a good thing! If they still want to come into the store to have you warm up their bottle and hold their hand while they order, they can! They transfer their photos, then just tap into their account when they get to the store. 


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UI/Usage Issues

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Q: There is no next button, or the menu looks wrong

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