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There is an alternate way to get photos from phone into kiosk, using our UploadToKiosk method. There is no additional cost and no app required. A cable will be faster than WiFi, but the wireless transfer is more flexible and less persnickety. Read more here: https://wiki.photofinale.com/x/BICPBg |
With the iOS & Android Connect License, the APM can be configured to allow a customers to access photos from their Apple and Android mobile devices using a cable connected to the kiosk. This article reviews configuration and operation of this feature for Apple iOS devices.
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Each iOS version released (iOS 8 (released 9/17/14), iOS 8.0.2 (9/25/14) and iOS 8.1 (10/20/14), as well as all the iOS 9 versions), requires updated USB drivers to be installed on the kiosk in order for iOS Connect to work, which means every time Apple releases an iOS update, you will need to update the drivers on your kiosks. To get these drivers onto the kiosk, you can either:
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Installing drivers by installing iTunes
- On the kiosk, visit http://www.apple.com/itunes/download/ and download and install iTunes.
- Disable iTunes Helper.
- On Windows 8:
- Hit CTRL-ALT-DEL and open the Task Manager.
- Click on the "Startup" tab (if no tabs are visible, click on the "More Options" button)
- Find "iTunes Helper", right-click and choose "Disable"
- Close the Task Manager
- On Windows 7:
- Open the Start Menu and type in "msconfig".
- Click on the "Startup" tab.
- Find "iTunes" and/or "iTunes Helper" and turn off the respective checkboxes to disable them.
- Hit "Apply" then "OK".
- On Windows 8:
- Reboot the kiosk. Once restarted, quit the APM software which will automatically launch.
- Using a certified Apple cable, connect an iPhone to the machine.
- Wait while Windows indicates that it is installing a new driver. (This may take a minute or two.)
- If you are setting this feature up for the first time, launch the Setup Wizard and go to Kiosk Settings > Devices. Turn on the "Enable iOS & Android Detection" checkbox. Save & quit.
- Launch the APM software if it does not start automatically.
we recommend a third party installer called CopyTrans. |
Installing drivers by installing CopyTrans
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The most up to date (as of October 14, 2015January 20 2016) Apple drivers can be downloaded from this link:http https://secure.photofinale.com/support/files/CopyTransDriversInstaller2033CopyTransDriversInstaller2041.exe. (Note: this is the website that we are getting the drivers from, this is a third party and whenever Apple releases updates they usually have the necessary drivers available within a few days: http://download.cnet.com/CopyTrans-Drivers-Installer/3000-18546_4-75300288.html)
How to install: After downloading the CopyTrans Driver installer, run it on each kiosk. This installer will work in two parts: First, it will uninstall the currently-installed version of the Apple drivers from the system and then it will prompt you to OK the second part of the installation which installs the current version. After the installation is complete, the next time an iPhone is connected to the system it will most likely “finalize” the new driver installation which may take a few minutes. We recommend connecting a phone (with the newest OS installed) to allow this finalization to complete before allowing customers to use the machine then test the feature to ensure it is working properly.
Note: If you are setting this feature up for the first time, launch the Setup Wizard and go to Kiosk Settings > Devices. Turn on the "Enable iOS & Android Detection" checkbox. Save & quit.
Instructions for Customers Connecting their Apple Device to the Kiosk
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