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Note
titleApple iOS 8 and up

Each iOS version released (iOS 8 (released 9/17/14), iOS 8.0.2 (9/25/14) and iOS 8.1 (10/20/14), as well as all the iOS 9 versions), requires updated USB drivers to be installed on the kiosk in order for iOS Connect to work, which means every time Apple releases an iOS update, you will need to update the drivers on your kiosks. To get these drivers onto the kiosk, you can either:

  1. Install the latest version of iTunes.
  2. Install CopyTrans, which gives you the drivers without the bulk of iTunes.

 

Installing drivers by installing iTunes

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  1. On Windows 8:
    1. Hit CTRL-ALT-DEL and open the Task Manager.
    2. Click on the "Startup" tab (if no tabs are visible, click on the "More Options" button)
    3. Find "iTunes Helper", right-click and choose "Disable"
    4. Close the Task Manager   
  2. On Windows 7:
    1. Open the Start Menu and type in "msconfig".
    2. Click on the "Startup" tab.
    3. Find "iTunes" and/or "iTunes Helper" and turn off the respective checkboxes to disable them.
    4. Hit "Apply" then "OK". 

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we recommend a third party installer called CopyTrans.

 

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Installing drivers by installing CopyTrans

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