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Installing drivers by installing iTunes
- On the kiosk, visit http://www.apple.com/itunes/download/ and download and install iTunes.
- Disable iTunes Helper.
- On Windows 8:
- Hit CTRL-ALT-DEL and open the Task Manager.
- Click on the "Startup" tab (if no tabs are visible, click on the "More Options" button)
- Find "iTunes Helper", right-click and choose "Disable"
- Close the Task Manager
- On Windows 7:
- Open the Start Menu and type in "msconfig".
- Click on the "Startup" tab.
- Find "iTunes" and/or "iTunes Helper" and turn off the respective checkboxes to disable them.
- Hit "Apply" then "OK".
- On Windows 8:
- Reboot the kiosk. Once restarted, quit the APM software which will automatically launch.
- Using a certified Apple cable, connect an iPhone to the machine.
- Wait while Windows indicates that it is installing a new driver. (This may take a minute or two.)
- If you are setting this feature up for the first time, launch the Setup Wizard and go to Kiosk Settings > Devices. Turn on the "Enable iOS & Android Detection" checkbox. Save & quit.
- Launch the APM software if it does not start automatically.
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