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In some cases a retailer may have one or more kiosks 's kiosks may be behind a web proxy that can cause connection issues when a consumer tries to access their Facebook account for accessing images on a uploading/downloading photos on the kiosk.

To override this there is a setting for any retailer Retailers running APM Version version 8.2.0.18 or later .who are affected by this should make the following XML change to address it:

Simply To address this, simply add this setting in the apmconfig_distrohub.xml in C:\APM

Proxy Authorization Override setting for apmconfig_distrohub.xml Before New Entry

Code Block
langxml
titleProxy Authorization Override setting for apmconfig_distrohub.xml *Before* New Entry
	<UserWallURL>https://graph.facebook.com/{0}/feed?access_token={1}</UserWallURL>
 </DHI_Facebook.dll>


Proxy Authorization Override setting for apmconfig_distrohub.xml After New Entry

Code Block
langxml
titleProxy Authorization Override setting for apmconfig_distrohub.xml *After* New Entry
	<UserWallURL>https://graph.facebook.com/{0}/feed?access_token={1}</UserWallURL>
	<ProxyAuthorization>false</ProxyAuthorization> 
 </DHI_Facebook.dll>

...

Warning
titleWarning

This setting should only be added only when absolutely necessary. The reason is Lucidiom, Inc. has Lucidiom APM employs its own proxy that communicates with Facebook and is whitelisted by Facebook .Bypassing Lucidiom, Inc's own proxy with this override method may cause connection issues when using the Facebook Connect service to be denied by Facebook even though it is connecting to Facebookto minimize security "road blocks" for users, therefore disabling it is not recommended unless required.