CustomerName,
This answerbook page covers changing the minimum and maximum image sizes that the kiosk recognizes.
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- On the kiosk, quit the APM software and the APM Hardware Attendant.
- Locate the file called apmconfig_apm.xml which can be found in C:/APM. Right-click on the file and select 'edit'.
- Click on Edit and then select Find. In the Find box that pops up type in max_image_size and hit find. This should take you to a tag that looks like this: max_image_size="104857600"
- This number represents the amount of bytes a file needs to be in order for the kiosk software to import it. 104857600 is equal to 100MB. To increase the size you will need to edit this value. Changing the value to "204857600 " would allow for files that are approximately 200MB to import into the software. Enter the value as you see fit, and confirm that the quotations are still at either end of the value. exEx: max_image_size="NewValue"
- Save the file and then exit. Restart the Hardware Attendant, and the new settings should be in place.
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