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Q: The receipt printer won’t print, what should I do?
A: If the printer won’t print, here are a few things to try:
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- Check the paper and make sure all the cords are inserted tightly.
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- Check that the receipt printer is the default printer in Windows. To do this, go to the desktop, click Start > Settings > Printers & Faxes. Make sure that the receipt printer (this should be called ‚Receipt?) is the default printer. The default printer is marked with a small black circle containing a white checkmark. Print a test print from the printer setup folder. (Right-click on the printer and choose ‚Properties? then click the ‚Print test page? button.)
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- If you are still having trouble printing the receipt, you may find that rebooting the system will clear the problem.