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A:  With the introduction of EasyLink Mobile Upload (the uploader you access via SMS link (if you have the User Enhancements Bundle) or QR code or typing in the new URL that shows under the QR) we have discontinued the U2K code method of wireless photo transfer. We are working to update the app to remove the link. If you previously used the U2K code method as a way to have customers send you images, we recommend that you retrain them to use the website. It's even easier to do that the hassle of a code, and they are required to have an account, which is a good thing! If they still want to come into the store to have you warm up their bottle and hold their hand while they order, they can! They transfer their photos, then just tap into their account when they get to the store. 

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Q: What are the upload limits? 

• For dealers who have not subscribed to the User Enhancements Bundle, the maximum file size is 20 MB per image for all uploaders across kiosk, web, app, and mobile.
• For dealers who have subscribed to the User Enhancements Bundle, the maximum file size is doubled, to 40 MB per image, for users at a kiosk using a media card/USB or for home users pulling images from a hard drive or using mobile browser on a PF Website. The EasyLink Mobile Upload (for both PF Web & PF Kiosk) limit, however, is 20 MB (more than enough for a mobile phone image).
• There is not currently a per-order max size. 

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UI/Usage Issues

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Q: There is no next button, or the menu looks wrong

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