New member accounts may be created through Lab 50, your online Photo Finale store front, or your in-store APM kiosk.

To create a new membership within Lab 50, you'll need to begin by accessing the Members tab. Once you have accessed the members section, please do the following:

  1. Click on the Create a new member option on the left panel.
  2. Under the General tab, enter the following information:

  • First Name
  • Last Name
  • Email address
  • Company (optional)
  • Day Phone
  • Night Phone
  • Street Address
  • City
  • State
  • Zip Code

3. Under the Membership tab, you will need to enter the following:

  • Username: the customer's email address. This is used as their login name and must be unique.
  • Password: the customer's password (6 or more characters).
  • Nickname: used on the Photo Finale site to refer to the customer after the customer logs into the website. This value must be unique as it is also used for sharing the customer's photo albums.
  • Membership Plan: the Membership Plan to apply to the customer account. The drop-down list is generated from your active member accounts created via Store Management > Product Catalog.

**Note: The Discount and Purchase Plan fields are automatically updated to show the special discounts
associated with the membership plan selected for the customer.

  • Last Login: An automatically populated field, showing the date the customer last logged into the Photo Finale Web site or APM kiosk.
  • Date Created: An automatically populated field showing the creation date of the customer account.
  • Membership Start Date: The date when the membership first becomes active. This can be changed manually.
  • Customer Number: An optional field that allows you to assign a member ID to your customer.
  • Account has been verified: Check this option if you do not want the customer to receive an automated email notifying them that their account has been created.
  • Account is Disabled: Check this option if you do not want to grant this account any login access.

4. Under the Product Credits tab, you can adjust the number of free prints associated with an account.

5. Under the Account Credit tab, you can adjust the dollar amount of credit associated with an account. Any credit available on a membership account will be deducted from the order total at time of purchase.

6. Lastly, you can view past purchases via the Order History tab.

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