Some APM setups do not offer a surface finish option in one or more fulfillments.
The print surface finish for the APM software is printed out on the receipt by default and will use glossy as the finish if no option is selected.
This can be altered by making changes to the apmconfig_receipt.xml file.
To do this, you will need to do the following.
1. Make a backup copy of the apmconfig_receipt.xml which can be found in c:\APM.
2. Open the original file found within c:\apm using a text editor such as Notepad.
Search for the line:
<item bold="true" trailing_lines="1" pts="8" type="order_finish" indent="2" name="order_finish" face="courier new" align="left"/>
3. Next, depending on the fulfillments for which you would like the option to appear, you will need to change the above line in one or more location.
For example, if you would like to show the fulfillment finish option for the 2nd (pickup) and 3rd (mail) fulfillments, but not the 1st (express), then you would do the following:
EXISTING LINE TO BE DELETED:
<item bold="true" trailing_lines="1" pts="8" type="order_finish" indent="2" name="order_finish" face="courier new" align="left"/>
NEW LINES TO REPLACE THE DELETED LINES:
<item fulfillment_id="pickup" bold="true" trailing_lines="1" pts="8" type="order_finish" indent="2" name="order_finish" face="courier new" align="left"/>
<item fulfillment_id="mail" bold="true" trailing_lines="1" pts="8" type="order_finish" indent="2" name="order_finish" face="courier new" align="left"/>
Adding the "fulfillment_id" attribute to a receipt item will cause that item to only be included on receipts for orders of that fulfillment type.
Here is another scenario.
If you would like to show the fulfillment’s finish options on the receipt for the 1st (express) and 3rd fulfillments only but not the 2nd, then the following changes would be made:
EXISTING LINE TO BE DELETED:
<item bold="true" trailing_lines="1" pts="8" type="order_finish" indent="2" name="order_finish" face="courier new" align="left"/>
NEW LINES TO REPLACE THE DELETED LINES:
<item fulfillment_id="express" bold="true" trailing_lines="1" pts="8" type="order_finish" indent="2" name="order_finish" face="courier new" align="left"/>
<item fulfillment_id="mail" bold="true" trailing_lines="1" pts="8" type="order_finish" indent="2" name="order_finish" face="courier new" align="left"/>
4. Save your settings, and then exit the text editor.
5. Open up the file in Internet Explorer to make sure that the XML file you just edited has kept its proper formatting. If an error is displayed, you will need to start over as some necessary information was erased in the editing process.
6. Restart the APM software and Hardware Attendant, and place a test order to see the new receipt output for your fulfillments after you have applied your changes.