The APM software consists of the following components:
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Hardware Attendant: The Hardware Attendant controls and monitors all applications in the APM software suite. When the APM is turned on or restarted, the Hardware Attendant automatically launches all of the necessary applications for the APM to run properly. The Hardware Attendant may be set to automatically shut down or restart the APM each night. |
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Kiosk: The Kiosk application is the main component of the APM. It is the interface used by your customers to place their orders in-store. |
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Setup Wizard: The Setup Wizard component is the tool used to add and configure products, pricing, and printer interface settings in the APM software. |
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Print Server: The Print Server is used to connect an APM to a local printer that is directly connected to the APM or accessible through a local network. As orders are placed at the APM, they are routed to the local printer and printed immediately. |
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Dispatcher: The Dispatcher controls communications between the APM and the APM Network as well as print fulfillment centers. The Dispatcher monitors the APM, identifies files to transmit (such as an order, session, or registration file), and initiates a connection to transfer the files. The Dispatcher communicates using standard File Transfer Protocol (FTP). |
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Remote Update: The Remote Update component contacts the APM Network daily to search for new software updates. When an update is available, Remote Update automatically downloads and installs it the next time the APM machine is restarted. |
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Remote Logger: The Remote Logger is a diagnostic tool that can be used to log all actions taken by the APM software and its components. It may be enabled to track the performance of the software and for troubleshooting purposes. |
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RAS Server: The RAS Server is used by APMs that rely on a modem connection to access the internet. The RAS Server receives requests from the Kiosk, Dispatcher, and Remote Update components to initiate an internet connection. RAS Server dials the modem if the machine is not already connected, and also terminates the modem connection after a specified period of inactivity. |
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Copy Order: The Copy Order tool is one introduced in 4.0 that allows for the copying of orders to and from one stand-alone system to another. This tool is used only in these instances and requires some advanced setup by manually editing an xml file called copyorder.xml. |
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SaveConfigDlg: The SaveConfig.dlg.exe file saves the kiosk configuration settings to a USB drive, media card or any drive letter setup for use in the APM. This allows for backing up the system settings as well as for copying the configuration from one system to another. **The systems must be the same hardware and must be running the same software version in order to use the same configuration settings. |
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EQUpload: The EQ Upload application is used in conjunction with the new order option for Photo Finale Web Uploads. When an order is placed that includes the PF Web Upload product, the EQ Upload application is the tool that sends the order to the server rather than using the APM Dispatcher. |
