Customer Information Screen Order Processing Screen
Entering Customer Information:
After submitting the order, a screen will appear prompting for the customer contact information. This screen is optional, and can be turned on and off via the Setup Wizard (see Chapter 6). Additionally, the fields themselves can be marked as optional, as denoted beneath the field names. If a field is required, then it must be filled in before continuing. When finished, press the Continue button.
**Note: At this time, keyboard support is not enabled for the Customer Information screen. All data must be entered via the touch screen or a mouse attached to the system.
Completing the Order:
Once the contact information has been submitted, you will be prompted to remove your media before continuing. Once the media is removed, press the Continue button.
Processing the Order:
The screen will display the order process status. Depending on the size of the order and what options were selected, this may take as little as a few seconds or as long as several minutes.
Burning an Image CD, Image DVD or DVD Cinema: If the order includes an Image CD, Image DVD or DVD Cinema product, and the APM has a CD (or DVD) burner, then the customer’s disc may be burned at the APM while they wait. Please note that burning a DVD Cinema product at the kiosk requires the purchase of additional licensing.
Burning an Image CD, Image DVD or DVD Cinema:
If the order includes an Image CD, Image DVD or DVD Cinema product, and the APM has a CD (or DVD) burner, then the customer’s disc may be burned at the APM while they wait. Please note that burning a DVD Cinema product at the kiosk requires the purchase of additional licensing.
When an Image CD, Image DVD or DVD Cinema product is ordered, the customer must insert a blank disc, press the OK button, and wait for the disc to be burned. When a customer places an order for an Image CD, they are given the option to burn all of the images or only the ones selected for printing before burning. They also have the option to specify how many copies should be created.
If the APM is configured to burn at Back Lab Burner and not at the kiosk, then the customer will continue on to the Thank You screen. Contact your regional sales representative for more information on the Back Lab Burner software suite.
The order is now complete! Take your media and your receipt. The screen indicates when the prints will be ready, as does the receipt. The receipt also includes the pick-up location and an order number. You can customize the on-screen instructions and the receipt using the Setup Wizard.
Use the Place another order button to return to the intro movie. If you do not press the button, the software will automatically load the intro movie a few minutes after an order is placed.
Disc Burning Screen Thank You Screen
