Configuring the Payment Provider
The Photo Finale Website can be configured to accept credit card payments via the web, so labs can require customers to pay for web orders at time of order creation before the lab prints the order. In order to use this functionality, an account must be setup with one of Lucidiom’s compatible gateway processors which include Authorize.net/Powerpay (US), Paymentech Orbital (Canada), and Sage Pay (UK). Once the account has been established with the processor, the credentials will need to be entered in Lab 50. The required information will vary based on the processor.
Payment Provider Configuration
To configure the processor information, access Account Management > Payment Processing, then check the box to “Process credit card transactions online”, and enter the necessary payment provider information. The configuration settings include the following:
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- Process credit card transactions online: If you choose to use online payment processing for your online orders, check the box. Please note that as of December 2009, credit card information will not appear in Lab 50. If you would like to only accept credit card payments for processing in-store, make sure this box is not checked.
- Payment Provider: Select your provider from the list of currently supported online payment processing providers.
- User name & Password: Enter the online payment processing account login credentials provided by the merchant.
**Note: The login credential field names will vary depending on which payment processor you are using for fulfillment.
Creating a new Payment Method
Adding Payment Methods
Once the information has been saved, you’ll need to setup the payment methods that will be accepted on the website. To access the payment methods section, click on Store Management > Payment Methods and enter the types of payments that will be accepted on the website. The box to “Process payments via e-commerce gateway” will need to be checked for each credit card option that is created.
**Note: For PCI compliance, all credit cards must be processed through the online gateway as the credit card information cannot be sent to Lab 50 for manual processing. When order information is viewed in Lab 50, the transaction number will be available for review, but the credit card details will not be provided.
Fields to complete include the following:
- Name: Name the form of payment or set up a house account.
- Process payments via e-commerce gateway: Must be checked for online processing as of December 2009.
- * Credit Card Number of Digits:* Mastercard, Visa, and Discover use 16 digits for credit card numbers while American Express uses 15 digits. A house account can be set to match your store's implementation.
- Require Expiration: Will ask customers for Expiration date. Do not set this value for house accounts.
- Require CCV: Will require customers to enter 3 digit verification code for Mastercard, Visa, and Discover, and 4 digits for American Express. Do not set this value for house accounts.
- Enabled: Mark this payment method as active.
- Deleted: Mark this payment method as deleted.
Setting Pre-Payment Options
Requiring Payment Information Online
In order for the website to prompt for payment information, you’ll need to edit the pre-payment options. These are located under Store Management > Application Settings > double-click on the brand you’d like to edit > then select the Ordering tab. Next, in the section for Payment select Never Require, Always Require, or Require only for shipped orders. If the lab would like to have all orders paid for online before processing the order, select Always Require.