CustomerName,
In order to do a fresh installation of the APM software, you will need to first download the following items:
http://www.lucidiom.com/support/downloads/APM_7.0.2.7_Setup.exe - for a full installation of the base APM software
http://www.lucidiom.com/support/downloads/AddOn_DVD_Setup_At_APM_v7.0.0.0_Build2.exe - the DVD Cinema installer if you offer the DVD option on your kiosk.
Instructions:
1. Once the files have downloaded, copy the files to a media card or CD, and take the media to the kiosk. Alternatively, you may download the files directly to the kiosk desktop.
2. You will need to close all of the kiosk software, including the APM Hardware Attendant. You’ll need to tap in the bottom, left corner of the screen when the intro animation is running on the kiosk. Tap in your code, the default is ‘1234’, then select to Quit APM Software.
3. At the bottom, right corner of the system tray, you will need to open the APM Hardware Attendant and click on the Quit button to ensure all components of the kiosk software are closed.
4. Once the APM Hardware Attendant has closed, open up My Computer and then navigate to your C:\ drive.
5. Open the directory named "APM" (C:\APM). Then, copy the following files to the desktop:
- apmconfig_apm.xml
- apmconfig_printstation.xml
- apmlang_custom.xml
- apmconfig_receipt.xml
- apmconfig_products_custom.xml (if present)
- apmconfig_promotions.xml
- apmconfig_gift_pricing.xml
6. Once you have copied these files, rename the "APM" directory to "APM_OLD". Be sure you do not touch any of the other APM directories (C:\APM_FOLDERS, C:\APM_TRANSFER, or C:\APMHotFolder).
7. Run the installer file named "APM_7.0.2.7_Setup.exe" , and once the installation completes, restart the machine.
**Note: Once the machine has restarted, you will be prompted to install Flash. You must install this in order for the software to run properly.
8. After the APM software launches, close the APM software and Hardware Attendant again, then run the "AddOn_DVD_Setup_At_APM_v7.0.0.0_Build2.exe" file, but do not restart when prompted.
9. Next, replace your new configuration files with the ones you saved by putting them back into the C:\APM directory and overwriting the existing files.
10. Lastly, access the Setup Wizard by accessing the admin screens and check that your settings are intact. You may need to redo your custom logo.
Regards,