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The Remote Logger is a tool that tracks and records all events on the kiosk to a log file. This tool is used to help the development, testing, and support staff in many ways, including troubleshooting a problem with the software and/or hardware. Since the information presented in the log files created by this tool are intended for support, testing, and development personnel, they will not be covered in great detail in this manual.

However, should the need arise to submit logs for analysis, please follow these instructions for enabling and disabling the tool and for submitting the necessary information as well as logs to Lucidiom.

Enabling the Remote Logger:

  1. Close the APM software.
  2. Close the Hardware Attendant in the system tray by right clicking on it and selecting "Stop Hardware Attendant."
  3. Open up C:\APM.
  4. Find the file named EnableRemoteLogging.exe and double-click on it. This will enable the Remote Logging Application.

Disable Remote Logging:

  1. Close the APM software.
  2. Close the Hardware Attendant in the system tray by right clicking on it and selecting ‚Stop Hardware Attendant?.
  3. Open up C:\APM.
  4. Find the file named DisableRemoteLogging.exe and double-click on it. This will disable the Remote Logging Application.
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