Save yourself the hassle and take advantage of our transfer service! Contact your sales rep to order.
If you are tech-savvy and have time to do it yourself, here are the steps.
On the old machine:
- Quit the APM Software by accessing the admin screen, entering the admin code, then selecting Quit APM Software.
- Quit the APM Hardware Attendant. Start by finding the Hardware Attendant icon in the taskbar near the clock and double-clicking on it.
- When the Hardware Attendant opens, click on the Quit button in the bottom, right corner.
- Run the ActivationReset.exe utility found here: C:\APM_FOLDERS\Tools\ActivationReset.
- Shut down the kiosk.
On the new machine:
- Reghost the machine to ensure proper functionality.
- After reghosting, you will be prompted for the APM ID and Activation Code. If you do not have your credentials, please contact support@photofinale.com.