The APM has several settings that determine when a prompt appears for the customer to confirm that they are still using the kiosk after a period of inactivity. These settings are located in the c:\APM\apmconfig_apm.xml file, which can be edited while the software is closed by using Notepad. *
| Note |
|---|
Note: Before making any changes, please make a backup copy of the file so that you can return to the original should you encounter any problems. |
When you open the file, you will want to look for a line that looks similar to this:
...
When changing the timeout, time_out_1 is generally the one to change in most cases.
...