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Q: I'm receiving a MSG Need Activation Error when trying to burn cd/dvds. What does this message mean?
A: This message usually indicates a problem with your Back Lab Burner licensing. Open Back Lab Burner via c:\BackLabBurner\BackLabBurner.exe and note the APM ID, error code 1 and 2, and the history ID given in the error message, then contact support and provide this information.
Q: I'm receiving a Concurrency Error similar to the following:
- Concurrency violation: the UpdateCommand affected 0 of the expected 1
records. [ System.Data.DBConcurrencyException ] - Adapter at index 0 failed during an update. Concurrency violation: the
UpdateCommand affected 0 of the expected 1 records.
[ System.Data.DataException ] - Table 'Order' has errors.
Concurrency violation: the UpdateCommand affected 0 of the expected 1
records.
What does this mean, and how do I fix it?
A: This error indicates a temporary problem updating the local database file on the machine where Lab 50 is installed. This is a non-critical error, and it may be cleared by closing and re-opening Lab 50.