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Q: I have a lot of orders that are for mixed sizes, and I always have to change magazines. Is there a way I can sort or release the orders to save time?
A: Yes, but this requires that you setup Order Masking on the d-workflow software, rather than the APM or Lab 50 software. The d-workflow software will take the orders sent to it and reorganize them to let you release it in sections.
Q: I'm getting receiving a StartCK Error #2 Message , what do I do as I cannot print?when I try to print an order, and no orders will print.
A: You can get this error message if there are missing files and/or folders in the c:\APM_Folders\agfa_db\ directory. What you need to do is to ensure that you have the following folders in place in c:\APM_FOLDERS\Agfa_db\They are the following: data, delete, pict, prot, recv, send, serialize, and version. See screen shot for reference. 
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If these folders are missing, please contact Lucidiom Support to request the necessary files.