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Not all devices store images in the same place, and how and where will vary by manufacturer and model.
Additionally, the customer may have created their own folder structure for storing images.

In some cases when the images load it is possible that a few red triangles with explanation points, images for web pages, or even images for software that has been loaded on the device may appear. To workaround that you may be able to use the Folder option to filter out so that only image files appear. Ex. You may want to look for a folder called DCIM or DSC where images are typically stored. For more infomration on using the filters, please view the "Selecting Individual Images page on this site.