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You may need a product that uses content available from another product... such as, you have 5x7 flat cards enabled, but would like to offer them printed on cardstock at a premium price.  You cannot simply add the product again and change the name/price–as you probably have tried.  Instead, there is a way to copy the product, so it has a new ID, but is tethered to the originating one, so it can take advantage of all the content.  There are two steps to this, one for the retailer and one for PF support staff.  

The Retailer-Side Setup

Example of when you need this: You want to offer cards that are different stock paper and at a different price but have them show all the Standard and IPI content!  OK! 

To be able to offer the same product (type/size) but alternate surfaces (and prices) online--- (no kiosk equivalent at the moment for this)

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  1. In Notepad (or better, Notepad++), open apmconfig_products.xml (located in C:\Program Files\Lucidiom Lab 50\Tools\PrintServer) and find the product you want to copy.  Copy the line for that product line as well as the top two lines of the apmconfig_products.xml and the bottom line of the apmconfig_products.xml into a new xml file named apmconfig_products_custom.xml.  It will look like this (where the red above is the product (or products) you have copied):
  2. Replace the ID and position code with the same ID in the 9000-9999 block that you used in the dialog box (the yellow highlighted box in the screenshot). The product ID and position code should use the same number.  Don’t repeat a number you have already used.
  3. Save as apmconfig_products_custom.xml in the same folder location where the apmconfig_products.xml is located, which for a Lab 50 machine is C:\Program Files\Lucidiom Lab 50\Tools\PrintServer
  4. Configure as needed in Setup Wizard.As soon as the PF staff has done the database step on our end, you will be able to place a test order.