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Installing Lab 50

After verifying that the system you will be installing Lab 50 software on meets the requirements outlined in the Hardware Requirements section of the manual, you may install Lab 50. You should begin by downloading the latest version of the software from the Lucidiom website and saving it to the desktop of your machine.

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1. Download from mylab in the >Store Management >Software Releases section and Install (details about how to install follow if you need them)

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1. 1. Double-click on the .
   exe file to begin installation of the software.
   1. exe 
   2. If a warning appears prompting you to verify that you want to open the file,
   click
   1. click Run
   to
   1.  to continue.
   2. Select the Language to use for your installation of Lab 50, then
   click
   1. click OK.
   2. Once the Introduction Screen Appears,
   click
   1. click Next
   to continue.

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|Setup Installation Screen|
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1. 1.  to continue.

1. 1. Please read the Licensing Agreement, select the

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1. 1. option I accept the agreement, and then

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1. 1. click Next.

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|Licensing Agreement Screen|
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1. 1. Select the installation path to use for installation of Lab 50

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1. 1. (recommend to leave this as the default

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1. 1. )

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|Installation Path Screen|
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1. 1. Select which icons you would like the software to create for you, or if you don’t want it to create any icons on the
      Desktop or in the Quick Launch bar, select

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1. 1. the Next

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1. 1.  button.
   2. Confirm the Destination Location is the path you would like to use for the software installation, and then
      

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1. 1. select Install.

1. 1. Once the software has finished installing, you will be prompted to restart your machine. You should restart the machine before proceeding to use Lab 50, but you may select to restart later if you have additional components downloading during installation such as Back Lab Burner.

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1. 1. Click Finish

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1. 1.  to complete the installation.
      

Login and Activation

There are several key pieces of information needed to login and activate Lab 50. Once Lab 50 starts, you will need to
have the following credentials available:

• Username
• Password
• Dealer Code
• Product Key

These credentials are generally provided with the disc or via email shortly after the software has been purchased. If
you need any of this information for your activation, please contact Lucidiom Support. Each installation of Lab 50 requires a product key to activate the software, even if the software is not being used for processing orders. This product key is provided with the software and should be used to register the software on a single machine.

**Note: If you ever decide to move Lab 50 to another computer, please make sure to write down the product key and
then deactivate it from the home screen of the Lab 50 software. Once you have deactivated a license key, you can
install and activate the application on another machine using the same licensing.

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1. 1. 
      
2. Activate the APM by finding your IDs on the myLab dashboard (https://mylab.photofinale.com) or from the email sent to you from our team after purchase.

• APM ID: xxxxxx
• Activation Code: xxxxxx

From there you need your:

• Dealer Code:
• Username: (usually dealeradmin)
• Password:

Notes on a re-install

If the software is already installed on the computer then navigate to C:\APM_FOLDERS\Tools\ActivationReset and run the Activation Reset utility.

To copy settings from a previous install:

Once Lab 50 is up and running wait for it to state “waiting for orders.” At that point close the program and copy the following files into their respective locations from the old install to the new install:

• preferences.xml - found in C:\Program Files (x86)\Lucidiom Lab 50 (on 32 bit machines it would be C:\Program Files\Lucidiom Lab 50)
• apmconfig_printstaion.xml – found in C:\Program Files (x86)\Lucidiom Lab 50\Tools\PrintServer (on 32 bit machines it would be C:\Program Files\Lucidiom Lab 50\Tools\PrintServer)

Once the files are in place start the Lab 50 program and again allow it some time to load.

Important: Once the settings have been copied over do not have both the old and new Lab 50 software running on the network at the same time as both will attempt to collect orders from the kiosk and it may cause damaged or lost orders. Once the mentioned files have been copied to the new installation only one instance of Lab 50 should be running at a time.

First time login

The initial Lab 50 login requires the following:

1. Enter the username, typically dealeradmin.
2. Enter the password (provided to you after purchase of the software).
3. (Optional) If you want Lab 50 to remember the password or sign in automatically, check the appropriate box.
4. Click on the blue arrow button to the right of the text boxes to begin the sign-in process.

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5. A new Window appears asking you to either activate with a product key or use an existing license file. Select “Activate Lab 50 now with my Product Key”.

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6. On the next screen, enter the dealer code and product key you were issued, and then click the Next button.

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7. Once the software has activated, you will see a confirmation screen indicating the activation was successful.

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1. Note: You can define user roles and create new users if desired by going to the Account Management tab

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Assistance

If you need your credentials or any help, please email support@photofinale.com. 

If you are stuck and need to get orders but cannot get Lab 50 going, you can grab order data from myLab in a pinch. 8. Click the Close button, and the application will launch into the Orders Screen.