Q: I have my APM and/or Lab 50 software configured to use Photogize, but the products are not showing up correctly in Photogize.
A: This normally happens if the product names are different in Photogize. To fix this, compare the settings from your server.xml file, located in the polling folder for Photogize, with your configuration settings in the Setup Wizard. For more information on product configuration, please see Appendix K.
Q: The APM and/or Lab 50 software is not sending my orders to Photogize. Why are they not getting there?
A: Either the XConnect feature is not set to auto-harvest, and/or the polling folder used by XConnect and the APM/Lab 50 software do not match.
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