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• How long does the link to my scans work?
  • Uploads are standalone collections available for access for 30 days via the link in the upload-complete email. Users may choose to add the uploads to their account when they are viewing them. 

• Upload and sizing notes: 
  • JPGs only.
  • Photos over 8k x 8k pixels may be downsized to such.
  • No limit on the number of photos in a collection.
  • A maximum of 10 collections per upload order.

• What OS is supported?
  • Windows 10, Windows 11
  • Windows 8.1 will be supported until Jan 10, 2023 (when Microsoft support ends)
  • Mac - plan to have an installer, not yet released as of 1/1/22

• When selecting folders, can you select multiple folders or 1 at a timeHow do you pick folders for upload and name collections?
  • You can only select one folder multiple folders at a time from the file picker dialog.  The folder will be recursively scanned and all photos from the folder and any subfolders will be added as a single upload collection.
    However, you can add multiple folders at a time using drag and drop, as seen here:, and use a combo of your folder and template settings to achieve the desired result. Here is a good workflow example: