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- How does the system know which products on my site are for upload service?
- The product must be designated a "digital upload" product in your catalog. Here is a list of products to use.
- If you have an existing product you want to use, let us know the Product ID and Database ID and we will convert it. (Future myLab version will allow the dealer to set this.) just click into the product and check the "Digital Upload Product" box.
- How long does the link to my scans work?
- Uploads are standalone collections available for access for 30 days via the link in the upload-complete email. Users may choose to add the uploads to their account when they are viewing them.
- Upload and sizing notes:
- JPGs only.
- Photos over 8k x 8k pixels may be downsized to such.
- No limit on the number of photos in a collection.
- A maximum of 10 collections per upload order.
- What OS is supported?
- Windows 10, Windows 11
- Windows 8.1 will be supported until Jan 10, 2023 (when Microsoft support ends)
- Mac - plan to have an installer, not yet released as of 1/1/22
- How do you pick folders for upload and name collections?
- You can select multiple folders at a time, and use a combo of your folder and template settings to achieve the desired result. Here is a good workflow example:
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