If you are experiencing color patching on products printed with an all-black background, you will need to install a patch provided by OKI-data in addition to making configuration changes at the printer. The patch may be downloaded from the following link:
http://www.lucidiom.com/support/Patchy.zip
You will need to right-click on the file and extract the contents. Once the files are extracted, you'll need to double-click on ct.exe and follow the directions for making changes to apply the patch. This includes changing the Queue Name of the LPR Settings (Printer Properties > Ports Tab > Configure Port) and also making sure to leave the printer sitting in the "Ready to Print" mode before restarting it once the patch has been applied. Additionally, once the patch has been installed you will need to change the Queue Name back to the original settings.
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- In Lab 50, access Settings > Fulfillment > PrintServer > then click on the APM Setup Wizard button to open the Setup Wizard program.
- Under Printer Configuration, select the EQ printer.
- On the right panel, click on the Configure Products button.
- Double-click on one of the products printed on one of the trays you made adjustments to, then change Media Type to “Usertype 2”.
- Click OK.
- Repeat for each product you offer on trays 2, 3, 5, and the MP tray.
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