CustomerName,
Scanners that are not currently listed in the APM Setup Wizard technically aren't supported for use with the APM software. However, the steps below may be used to add a new scanner to the software and generally applies to all Epson and Canon scanners without a problem.
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9. Try to scan an image to verify that the settings work. Once you have verified that they work, save a copy of the apmconfig_devices.xml file and submit it to support for addition to our central database to have the scanner information included with every new APM build, so the information won't have to be recreated. Additionally, this will minimize repeat calls from customers as they purchase additional scanners in the same model.Regards,