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Your credentials will be provided by your account manager.
Custom Media
Your FTP account gives you access to your site's custom media directory. You can store any external content here that you wish to use in your site – JPG, PNG, CSS, JS, PDF, MP4, ZIP, TTF, OTF, WOFF, etc. You link to content in your media directory by simply using the relative path, /media. For example, if you create a folder in your media folder called images and place a file called logo.png, you would access it with an <img> tag source of "/media/images/logo.png".
Content Cache
Changes to content made within Umbraco or to files in your FTP directory can take some time to show up on the site due to caching.
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