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CustomerName,

To move your kiosk license from one machine to another, you will need to do the following:

On the Old Machine:

  1. Quit out of the APM Software by accessing the admin screen and , entering the code. Then select admin code, then selecting Quit APM Software.
  2. Quit the APM Hardware Attendant. Start by finding the Hardware Attendant icon in the taskbar near the clock and double-clicking on it. #
  3. When the Hardware Attendant opens, click on the quit Quit button in the bottom, right corner.
  4. Run the ActivationReset.exe utility found at this locationhere: C:\APM_FOLDERS\Tools\ActivationReset.
  5. Shut down the kiosk.

On the New Machine:

  1. Reghost the machine to ensure proper functionality.
  2. After reghosting, you will be prompted for the APM ID and Activation Code. It is as follows:

APM ID: INSERTHERE
Activation Code: INSERTHERE

...

  1. If you do not have your credentials, please contact Lucidiom Support.