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If you are offering a discount and require customers to enter a coupon code to redeem, you will need to set up a coupon before you can configure the discount option. Similarly, if you create a coupon first, you will need to set up a discount that associates with it since the coupon creation solely establishes the limits on the coupon and the code name.
Adding/Editing a New/Existing coupon:
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- To create or edit an existing coupon, access Store Management > Coupons.
- Click on the Create a new coupon option on the left panel or select to edit an existing coupon by double-clicking on it.
- Select the type of coupon you would like to create. Your options are Multi-Use Coupon or Coupon Campaign.
For Multi-Use Coupons:
- Fill in the fields with the necessary information. These include the following:
- Enabled: Mark the coupon as Active.
- Code: Enter the code you will require the customer to enter to receive the discount. It may use all letters, all numbers, or a combination of both up to 10 characters.
- Description: Description of the coupon, viewable only in Lab 50.
- Limit: Specify the number of times a coupon can be used, or select unlimited.
- Unlimited: Check the box if you want to allow unlimited use by the customer.
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2. When complete, click on Save on the left.
For Coupon Campaigns:
- Fill in the fields with the necessary information. These include the following:
- Enabled: Mark the coupon as Active.
- New Coupon Campaign Name: Name for the new coupon campaign, viewable only in Lab 50.
- Description: Description of the coupon, viewable only in Lab 50.
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3. Once you have completed the required fields, the Example: box will generate a preview as well as update the count for Maximum codes: that can be generated using the options you have selected. Once you have verified the settings, press the Generate button, and the Status: window will update dynamically. Please note the longer the code and/or the more codes you need generated will affect the amount of time it takes for the codes to be ready.
4. Once the codes are generated, a dialogue window will prompt you to save the codes as a text file. The file name will default to promo-PrefixvalueCharcountSuffixvalue. In the screenshot example on the right, the default file name was promo-LS20601.texttxt .
**Note: Lucidiom Support recommends saving this file for your records. Codes cannot be reviewed in Lab 50 currently.