Lab 50 allows you to setup and configure several emails that are sent automatically as triggered by certain events such as membership sign-up or order completion. These email templates are highly customizable and are often used to relay information to the customer such as order number, estimated pick-up/shipping time, and the store hours.
Editing existing messages and adding new options:
- Go to Store Management > Email Messages and Customer Communication.
- Click on Create a new message on the left panel, or double-click on an existing message to edit it.
- Make the necessary changes to an existing message, or enter the information for a new message. You can right-click in the “Body” field for the email and select Insert Keyword to access a list of available macros to insert into the email such as customer name.
- When complete, click on Save changes on the left panel.