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Q: What is a configuration page, and how do I print one?
A: The configuration page shows all of the printer settings. It can also tell you when the printer was last calibrated, what type of setup the printer thinks it has as far as media types and sizes in the trays, what network settings are configured, and other useful information for general support and troubleshooting purposes. Support will ask for this page to be printed out when problems occur to help narrow down what may be causing the issue. To print one, put Letter or A4 paper in Tray 1, in the long edge feed orientation. Next, use the arrow keys to select ‚Print "Print Pages? " on the menu screen and then select Configuration. The printer will then produce 3-5 pages of configuration settings which may be scanned or faxed to support.