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Q: How do I know which print channel to enter in the Setup Wizard for each size?
A: The print channels are configured on each printer. In order to ensure these are setup correctly in the APM software, you will need to access the channel listing on your printer. It is important to assign each size to a print channel, so the printer will know how to handle each print size that is sent over to it for processing.
Q: My orders won’t wont transfer over to my printer. The order folders end with .err, why wont they work?
A: Please reference the appendix for the printer interface that you are attempting to print through, and confirm that you have correctly configured all of the print settings. Once the product has been added to a fulfillment, it also needs to be configured for printing in the Printer Configuration section of the Setup Wizard. If you are using the NetOrder Interface, make sure that port 5000 is open in the Windows Firewall.