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Q: How do I track the usage of my APM?
A: Assuming that the APM is connected to the internet, your APM automatically sends data to the APM Network. To see this data, log on to http://www.apmprofitwatcher.com
. If you have lost or forgotten your APM Network password, please contact Support.
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Q: Can a customer order a CD/DVD without ordering any prints?
A: Yes, a customer can order just an Image CD/DVD on the Quick Order screen. To turn on this screen, open the Setup Wizard, enable the Quick Order screen for the fulfillments that you have, then save the changes.
*Q: My customers are getting warnings for their images, what’s wrong with the images they have?*
A: If a customer has small files that don’t meet the minimum, industry standard resolution requirements, they are given a warning that the resolution of the photos may affect the quality of the printed image. The requirements vary from size to size based upon the needs to print a decent image. This warning can also be configured to prohibit them from printing images for a given size if they are too small.