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Q: What do I clean my screen with?
A: Because the APM uses a touch screen monitor, fingerprints gather quickly, and the APM screen will need to be cleaned regularly. To clean the screen, use cleaning wipes made especially for LCD screens (alcohol, not ammonia-based) which can be purchased at a computer supply store. A cotton ball with rubbing alcohol on it may also be used to clean the monitor.
Media Devices:
Q: The screen indicates my card is not recognized, or it is recognized but there are no images on it, what do I do?
A: If one of the media devices is not working, or you repeatedly get an error that says "No Images Found" when you know there are images on the media card, remove the media and press the "Start Over" button and reinsert the media. On some systems, the USB cable that connects the card reader to the motherboard can be taken out and reinserted without restarting the system and will reset the drives. If the APM is still not able to read the card you have inserted, try rebooting the system. If you are still having difficulty, contact Lucidiom Technical Support.
Q: My APM doesn’t have a credit card reader, how do I add one?
A: There is a keyboard wedge card reader that will fit into the keyboard PS/2 slot on the back of your machine. Please contact our Sales department for this card reader.